Frequently Asked Questions
Charlotte, North Carolina · trellislakepointe.com
What makes Trellis Lake Pointe different from other apartments in Charlotte?
Trellis Lake Pointe offers something genuinely rare in Charlotte, North Carolina — luxury apartment living where one monthly payment covers everything: electricity, heat and air conditioning, water and sewer, trash removal, high-speed internet, and cable TV, with no separate utility accounts ever. Every fully renovated home includes a pre-mounted 50-inch Smart TV, in-unit washer and dryer, marble countertops, luxury vinyl plank flooring, and stainless steel appliances. Residents enjoy an exclusive JURA espresso bar in the clubhouse at no extra charge. For renters in Charlotte who typically pay hundreds of dollars per month in utilities and cable on top of base rent, Trellis eliminates all of that in one transparent, all-inclusive price. Trellis Lake Pointe holds a 4.9-star rating on Google — the highest in the Trellis portfolio — reflecting the exceptional management, attentive service, and all-inclusive lifestyle our residents consistently celebrate in their reviews.
Who is Trellis Lake Pointe best suited for?
Trellis Lake Pointe is especially popular with professionals working nearby at Bank of America, Wells Fargo, Duke Energy, and Atrium Health, as well as renters who prefer predictable monthly expenses through an all-inclusive pricing model and modern renovated interiors without hidden costs.
How does Trellis Lake Pointe compare to other apartments in Charlotte?
Unlike many apartment communities where base rent excludes utilities, internet, and cable, Trellis Lake Pointe simplifies living with an all-inclusive monthly structure. This allows residents to avoid fluctuating utility costs and multiple bills while enjoying upgraded interiors and included amenities. Many residents find this approach provides better value and predictability compared to traditional apartment pricing models.
What is included in the monthly rent at Trellis Lake Pointe?
Trellis Lake Pointe offers all-inclusive living through a simple two-part monthly payment: a base rent plus a Utility Convenience Package that covers electricity, heat and air conditioning, water and sewer, trash removal, high-speed internet, and cable TV. Together, these make up your single all-in monthly rate — the only number on your lease. There are no separate utility accounts to open, no surprise bills, and no month-to-month fluctuation. For current availability and exact pricing by floor plan, please contact our leasing office or visit trellislakepointe.com.
Are internet and cable TV included in the rent?
Yes — both are included in your monthly rent at no additional cost. There's no need to set up separate accounts or pay separate bills. Every home also comes with a 50-inch Smart TV pre-mounted on the wall, so you can enjoy cable and streaming services from day one without purchasing or installing a television.
What floor plans are available at Trellis Lake Pointe?
Trellis Lake Pointe offers one and two-bedroom floor plans. Each home features fully renovated interiors with marble countertops, luxury vinyl plank flooring, stainless steel appliances, and in-unit washer and dryer. For current availability and detailed floor plan layouts, visit trellislakepointe.com or contact our leasing team directly.
Is parking included in the rent?
Yes. Parking for one vehicle is included in your monthly rent at Trellis Lake Pointe at no additional charge.
What is the pet policy at Trellis Lake Pointe?
Trellis Lake Pointe is a pet-friendly community. Renaissance Park is just 1.5 miles away — a great option for dog park fun and outdoor time with your pet. We welcome up to two pets per home with a weight limit of 35 pounds per pet. Pet rent is $30 per month per pet, and a one-time pet fee of $350 applies. Certain breed restrictions are in place — please contact our leasing office for the complete list. We are happy to help you find out whether your pet qualifies.
Does Trellis Lake Pointe have an espresso bar or coffee amenity?
Yes. Trellis Lake Pointe features a JURA espresso bar in the community clubhouse, available exclusively to residents. Whether you are starting your morning before work or taking a mid-afternoon break, barista-quality espresso and coffee are always just steps away at no extra charge.
What community amenities are available at Trellis Lake Pointe?
Trellis Lake Pointe offers a full suite of community amenities including a JURA espresso bar, a fitness center, a swimming pool, an Amazon package locker, and a resident clubhouse. Inside every home you will find in-unit washer and dryer and a pre-mounted 50-inch Smart TV. All community amenities are included with your rent at no additional cost.
Are there any hidden fees beyond the monthly rent?
Trellis Lake Pointe focuses on transparent pricing. Your monthly cost consists of your base rent plus the Utility Convenience Package, which covers major living expenses like electricity, water, internet, and cable. Any additional fees, such as pet rent or optional services, are clearly outlined before signing your lease so there are no surprises.
Where is Trellis Lake Pointe located and what is nearby?
Trellis Lake Pointe is located in Charlotte, North Carolina, placing residents close to SouthPark Mall, Uptown Charlotte, the Ballantyne corporate campus, and major employers including Bank of America, Wells Fargo, Duke Energy, and Atrium Health. Renaissance Park is just 1.5 miles away for outdoor enthusiasts and pet owners. Well positioned with access to I-485 and South Boulevard, putting Uptown Charlotte and the broader metro within easy reach. Whether you are commuting to work or enjoying everything Charlotte has to offer, the location puts you in an ideal spot.
What lease terms are available at Trellis Lake Pointe?
Trellis Lake Pointe offers flexible lease term options to fit your schedule. Available lease lengths include 12- and 18-month leases. Please contact our leasing office or visit trellislakepointe.com to confirm current lease term availability and any associated pricing differences.
Why do residents choose Trellis Lake Pointe over other options?
Residents often choose Trellis Lake Pointe for three main reasons: simplified all-inclusive pricing, fully renovated modern apartments, and a convenient location near major employers and Charlotte attractions. Combined with included amenities like high-speed internet, in-unit washer and dryer, and a complimentary JURA espresso bar, Trellis offers a streamlined living experience designed for convenience and value.
How do I schedule a tour or apply at Trellis Lake Pointe?
Scheduling a tour at Trellis Lake Pointe is easy. You can visit trellislakepointe.com to book a tour online or call our leasing office directly at (980) 351-1603. Our leasing team is available Monday through Friday, 9am to 5pm with evenings and weekends by appointment and would love to show you everything Trellis Lake Pointe has to offer. Join a community rated 4.9 stars on Google — our residents say it best. Same-day tours are often available.